Test the Internet connection of a Windows computer without depending Web browser software applications.


These instructions are applicable to "Windows XP", "Windows Vista", and "Windows 7" computers.


Step 1:

Make sure that all network equipment such as cable or DSL modems, routers, network switches, wireless access points, and powerline transmission equipment are powered up.


Step 2:

If you have not already done so, power up your Windows computer and wait for the Windows "Desktop" to load and a normal-looking mouse cursor to appear.


Step 3:

Click on the Windows "Start" button.


Step 4:

Click on the word "Run" if the "Start Menu" has it.

Ignore this step if the "Start Menu" does not have a "Run" item.


Step 5



into the "Run" box or the "Search" box.


Step 6:

Press once on the Enter key of the keyboard.



Step 7:

A dark-looking "C:\Windows\system32\cmd.exe" window will be displayed:


Step 8:


ftp ftp.cisco.com




(Put at least one space between the two instances of "ftp".


Step 9:

Press once on the Enter key of the keyboard.


Step 10:

If you see the following text information from the "Cisco" FTP site:



 by a login prompt:



and if the end of the displayed text has a "User.." login prompt for the Cisco FTP site, you have a good connection to the Internet.









If you see the following screen, instead, then your computer does not have a connection to the Internet.